FAQs

Where is the club located?

We are at 300 E. Main St. in Carrboro, NC 27510.

 

How can I purchase tickets for the Cradle?

Advance tickets can be purchased through www.ticketfly.com, at CD Alley in Chapel Hill or at Schoolkids Records in Raleigh. Tickets can also be purchased in person or over the phone during box office hours. The box office is open from 3pm until doors every day there is a show.
The box office accepts cash, VISA, Master Card and American Express.

 

If a show is sold out, can I still get in?

Sold out really does mean that there are no tickets left.

 

How old do you have to be to attend shows at the Cat’s Cradle?

Unless otherwise posted our club is All-Ages, all the time.

 

What is your refund policy?

All sales are final. There are no refunds or exchanges unless a show is cancelled.

 

What type of payment does Cat’s Cradle accept?

The box office accepts CASH, VISA, Master Card and Amex. The bar accepts CASH ONLY. The Merchandise counter typically only accepts CASH. An ATM is located inside the club.

 

My child wants to attend an all-ages show at the Cradle, but I feel nervous.

We’ve been doing all-ages shows for many years, but the decision to let your son or daughter come to a show here is obviously up to you as a parent. We suggest attending a show with your child so you can get a first-hand experience of how we run the club and treat our patrons. We’re confident that once you have been here you will feel comfortable with allowing your child to come to more Cradle shows.

 

Do I need ID to enter the venue?

An ID is only required if you plan on drinking alcohol. Because we are an all-ages venue we take checking IDs very seriously. In compliance with NC laws, anyone 21 and older who plans on drinking alcohol will have to show a valid, non-expired, government issued photo ID, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 21 and will not be allowed to buy, hold, or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.

 

What time does the band go on?

Door and show times are available on the website. The first band of the evening will go on stage at the show time posted on our website, or very shortly thereafter. We make an effort to keep our shows moving along without unnecessary delay; however, the length of sets and the time required between bands can be unpredictable and it’s not always possible to accurately predict the time that a certain band will take the stage.

 

Where should I park?

There is a parking lot in front of the building. If the lot is full, try parking at the east end of the complex, on the other side of the Arts Center. There is also a municipal lot on the other side of the train tracks on Main St. across from Armadillo Grill. Parking is prohibited in the back alley, as it is a fire lane.

 

Does the Cat’s Cradle have seats?

Unless a show is advertised as seated, our shows are general admission. There is a limited amount of fixed seating along the perimeter of the main floor. Patrons with special needs should call the box office at 919-967-9053 in advance to make arrangements.

 

Can I bring my own chair?

Unfortunately, due to fire code restrictions, you will not be able to bring your own chair.

 

What time should I get there if I want to sit?

We suggest you be in line before doors open. Keep in mind that no matter how early you line up there may already be people ahead of you in line, and you are not guaranteed any particular spots inside.

 

Where is the bar?

There is a bar located at the rear of the club and offers a terrific selection of draft and bottled beers, wine, juice, and soda.

 

Does the club offer food?

The Cat’s Cradle has a very limited food offering (think: pickled eggs). However, there are many great local restaurants within walking distance.

 

Do you have a dress code?

We insist only that you be dressed and wear shoes.

 

Do you have a coat check?

We do. Coat check is available at the bar and the cost is $1.00 per item.

 

Can I smoke in the club?

No. NC has an indoor smoking ban. However, we do have a smoking patio out back.

 

What are your policies regarding photo/video/audio?

Recording policies are at the bands’ discretion and change night to night. You may bring your camera with the understanding that you might need to check it with us for the duration of the show.

 

Can you suggest a hotel?

We recommend:

Chapel Hill University Inn

1301 N.Fordham Blvd
Chapel Hill, NC 27514

919-929-2171
www.chapelhilluniversityinn.com

 

Does Cat’s Cradle have an e-mail list? How can I be included?

Yes. We send out weekly e-mail updates that include information on just- announced shows, yet-to-be-advertised shows, exclusive pre-sales, and warnings when certain shows are about to sell out. If you wish to be included please send an e-mail to thecat@catscradle.com, or click here.

 

When do you announce new shows?

Depending on bands’ booking and promotions schedules, new shows are announced all the time. New shows will appear on the Cat’s Cradle website as soon as they are announced.

 

Is the Cat’s Cradle hiring?

We’re always accepting applications. Stop by during box office hours to fill out an application.

 

Why didn’t you answer my question?

Maybe you need to get in touch with us. For ticket-related questions or general information please call 919-967-9053 during box office hours.